From Recalls to ROI: Rethinking Hygienic Design & Sanitation Through Risk, Not Zero-Tolerance
Time: 16:10 - 16:50
Room: Main Stage
Plenary Session
The industry’s pursuit of “zero risk” in hygienic design and sanitation — a goal that is scientifically unattainable and often counterproductive. By examining recall trends and real-world failures, it highlights how many breakdowns stem from confusing hazards (what could cause harm) with risk (what is likely to cause harm under actual conditions).
The result is widespread misallocation of resources—over-controlling low-risk hazards while missing the conditions that truly drive contamination events. A shift to risk-based thinking enables smarter design, more effective sanitation strategies, and ultimately stronger protection of both consumers and business performance.
